Cookie Policy

The Website Provider uses cookies, device finger printing, open device identifier number, web beacons or similar technologies on the Website. A cookie is a small text file that is stored on the hard drive of your computer or your device when you access the Website. We use cookies to enhance user experience on the Website and to provide better services.

You are free to decline cookies, but by doing so, you may not be able to use certain features on the Website or take full advantage of all of the Services and other offerings.

NO WARRANTY

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE AND/OR THE SERVICES IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ANY SERVICES PERFORMED OR PROVIDED ON THE WEBSITE ARE PROVIDED "AS IS" AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND THE WEBSITE PROVIDER HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE WEBSITE AND ANY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THE WEBSITE PROVIDER DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR USE OF THE WEBSITE, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY OR THROUGH, THE WEBSITE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED. IN THE EVENT YOUR JURISDICTION DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, THE ABOVE EXCLUSION AND LIMITATIONS WILL APPLY TO YOU TO THE EXTENT PERMISSABLE BY LAW.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE WEBSITE PROVIDER OR ANY OF ITS SUBSIDIARIES OR AFFILIATES BE LIABLE TO YOU OR ANY PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND FUNCTIONS OF THE WEBSITE OR ANY LINKED WEBSITE/MOBILE APPLICATION, EVEN IF THE WEBSITE PROVIDER IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNITY

You agree to indemnify and hold harmless the Website Provider, its subsidiaries and affiliates from any claim, cost, expense, judgment or other loss relating to your use of the Website, including without limitation of the foregoing, any action you take which is in violation of these Terms of Use.

CHOICE OF LAW

These Terms of Use shall be governed by the laws of Republic of India without giving effect to its conflict of laws provisions. These Terms of Use shall be subject to the exclusive jurisdiction of the courts at Hyderabad, India.

NO THIRD PARTY BENEFICIARIES

This contract is solely for your benefit and the benefit of Website Provider.

SEVERABILITY

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Use to be unenforceable, the remainder of these Terms of Use will continue in full force and effect.

CONTACT US

If you have any concerns, complaints or grievances about other users or their manner of use of the Website, including their use of the Website in any manner to harass, abuse, stalk, bully, threaten, defame, impersonate, gamble, exhibit or transmit sexually explicit, pornographic, pedophilic content, promulgate hate speech, carry out illegal activities or otherwise infringe or violate your rights including any patent, copyright, trademark, trade secret or other proprietary rights, please feel free to contact the Grievance Officer any time at:

Contact Details: hellotroven@thesmartbridge.com

I HAVE READ THESE TERMS OF USE AND HEREBY AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

Refund & Cancellation Policy

For assessment subscriptions and learning courses offered on TROVEN, the following refund and cancellation policy applies:

Assessment Subscriptions:

Corporate subscribers may request a cancellation anytime before two days of their chosen assessment batch commencement date. A transaction processing charge of 18% of the assessment subscription fee paid by the user will be deducted. Cancellation requests must be raised by the user, and the remaining amount will not be refunded.

Note: Once the assessment content has been accessed by the user, no refund or cancellation will be permitted.

Learning Courses:

Students purchasing courses for learning purposes may request a cancellation anytime before two days of the course commencement date. A transaction processing charge of 18% of the course fee paid by the user will be deducted. Cancellation requests must be raised by the user, and the remaining amount will not be refunded.

Note: Once the course content has been accessed by the student, no refund or cancellation will be permitted.

Withdrawn Assessments:

If TROVEN withdraws an assessment program, corporate subscribers will be entitled to a 100% refund within 15 working days of the assessment program being withdrawn.

Changes to Terms and Conditions:

TROVEN reserves the right to make changes to its products, services, and associated terms and conditions, including refund and cancellation terms, from time to time.

Users are advised to refer to the latest terms and conditions on the TROVEN website before making a purchase.